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Privacy Policy

Last updated: January 2025

Overview

At flow.url, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our URL shortening service.

Information We Collect

Information You Provide

  • Account information (name, email address, company name)
  • URLs you submit for shortening
  • Custom domain settings and preferences
  • Support requests and communications

Information We Automatically Collect

  • Click data and analytics (IP addresses, browser type, device information)
  • Usage patterns and service interactions
  • Technical information for service optimization

How We Use Your Information

  • Provide and maintain our URL shortening service
  • Generate analytics and insights for your shortened links
  • Communicate with you about your account and our services
  • Improve our service quality and user experience
  • Ensure security and prevent abuse

Data Retention

We retain your data for as long as your account is active or as needed to provide our services. Beta lifetime users receive 1 year of data retention as specified in their plan. We may retain certain information for longer periods as required by law or for legitimate business purposes.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in our operations (under strict confidentiality agreements)

Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of non-essential communications

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: sathishkumareceskct@gmail.com
Website: https://flowurl.com
X (Twitter): @sathish_hsihtas
We will respond to your inquiry within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after any modifications constitutes acceptance of the updated policy.